TERMS & CONDITIONS
Last updated on March 17, 2019
Colour Yoga Terms and Conditions
RESERVATION1. Program Overview
Classes are always subject to availability but at Colour Yoga we will always do our best to accommodate you in your chosen class.
All classes must be prepaid. Any Introductory offer starts from the date the payment is made.
Reservation are made online. Class size is limited and Colour Yoga operates a “first come first served” booking policy. Online booking takes priority over people who drop in. Out of consideration for the instructor and other students, please be aware that if you are more than 10 minutes late for a class, you may not be able to participate.
Classes start promptly at the advertised times. Students need to arrive at the Studios with enough time to change and enter the yoga studio before the class starts. Students arriving at reception once the instructor has started class may not be allowed to attend that class despite the above policy and this is at the discretion of the individual teacher.
Details of class times at the Studio may vary from time to time. Classes will be published by the Studio and will be available at the Studio or on our Website.2. Reservation Conditions
On making a booking with us, each person travelling must accept the terms of these Reservation Conditions.
You must have an active plans to make a reservation. Orders that are still on pending and on-hold status are not confirmed until payment is completed to make a reservation.
Booking can be made 30 hours in advance before the class begin. These hours are also effective on any holidays prior the date and time of the class.
Booking time will ended 4 hours prior to the class start time.
With exception for morning classes (classes which begin before 12:00am), booking time will ended on 1 day prior the class date at 22:00pm. Example to this, if a class will start on Monday 08:00am, then the booking time will ended on Sunday at 22:00pm for all morning classes.
Yoga class reserve cancellations are accepted up to 6 hours prior to your class start time without penalty. Students using class pack who pre book a class but cancel the booking less than 6 hours prior to the class start time will forfeit their class pass.
Yoga class reserve cancellations for morning classes are accepted up to 20:00pm on 1 day prior the class date. Students using class pack who pre book a class but cancel the booking after 20:00pm will forfeit their class pass.
Students using class pack who pre book a class but fail to attend will forfeit their class pass. It will have remark as No Show in your reservation class.
Any students who regularly books online and fails to show up for class without cancelling might be blocked from our online booking system.
Minimum students to make a class available are 2 students. Once the booking time ended and total reservation was below the minimum, the class will be cancelled, even the online schedule indicate that the class exist. Students who already make a reservation will be notified that the class has been cancelled.
REWARDS POLICY1. Program Overview
The Colour Yoga Rewards ("Rewards Program") is our way of saying thanks to you, our customers, for being loyal Colour Yoga patrons. The Rewards Program is a loyalty program which is operated by Colour Yoga. The Rewards Program allows participants who registered as customers to use their Points to collect Rewards.
These Terms apply to your access to, and participation in, the Rewards Program. Your participation in the Rewards Program confirms your acceptance of these Terms and any changes or modifications, as provided for below; therefore, you should review these Terms and applicable policies frequently to understand the terms and conditions that apply to the Rewards Program. If you do not agree to the Terms, you must stop participating in the Rewards Program.2. Eligibility for the Rewards Program
Membership in the Rewards Program is limited to individuals only, who are legal residents of Indonesia. No corporation, trust, partnership or other entity may hold membership in the Rewards Program. The Rewards Program is offered for personal use only, and is not for commercial or other business use.
You must have reached the age of thirteen (13) to participate in the Rewards Program. If you are between the ages of 13 and the age of majority in your province/territory of residence, you must have the permission of your parent/legal guardian to participate in the Rewards Program.
A Rewards Program member must enroll individually, using his/her full legal name to open a Rewards Program account ("Account"). You may associate more than one Rewards Card with your Account. If you choose to associate a second Rewards Card to your Account, its value is transferred to the Account of the first Rewards Card you had registered, and the second Rewards Card becomes inactive. If you have lost your balance protection registered Rewards Card and need assistance, please contact us at 0812-10000-956. Only the registered, active Rewards Card will earn Points, except as may be permitted by Colour Yoga in its sole and absolute discretion.
There is a limit of one (1) Account per eligible individual/email address. Membership is solely for the benefit of the individual who opened the Account, and all Accounts must be maintained in the name of the individual who first opened them. When you enroll in the Rewards Program you agree to receive the information and notifications regarding your participation in the Rewards Program from Colour Yoga. You may also choose to receive other communications from Colour Yoga, including our newsletter, and/or special offers about the Rewards Program, and its rewards and services.3. Registering for the Rewards Program
To sign-up for the Rewards Program, and begin earning Rewards Program points ("Points") simply visit a Participating Location and ask for a Rewards Card, or directly create your Account ("Registration") by visiting colouryoga.com/my-account. If you use our mobile Program and payment application, you may also complete your Registration, keep track of your Points and Rewards, monitor and add to your Account balance, and make mobile payments using the mobile application in accordance with our Terms. Before you may earn Points on a Rewards Card, as provided in rule 4 of these Terms, you must register your Rewards Card and create an Account.
The registration process may require that you use the registration form to provide information such as: Rewards Card Number, First Name, Last Name, Email Address, Password and Marketing Preferences.
You must advise us immediately of any changes to the information you supply to register in the Rewards Program or in the event you lose your Rewards Card by visiting colouryoga.com/my-account. Colour Yoga will not be liable for any misdirected email or other communications, including any notices under these Terms, or for any consequences thereof, if your Account information is inaccurate or no longer valid. You are responsible for ensuring that you can receive messages or notifications from Colour Yoga at the contact information you provide. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any Account for which we determine we have incomplete or inaccurate information and in such a case any Points or Rewards (defined below) associated with such Account and the Rewards Cards associated with it may be forfeited. The submission of false or fictitious information may result in all Points or Rewards associated with such Account and the Rewards Cards associated with it being forfeited.
All Rewards Program registrations are subject to verification at any time and for any reason. Colour Yoga reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to Colour Yoga – including, without limitation, government issued photo identification): (i) for the purposes of verifying an individual’s eligibility to participate in the Rewards Program; and/or (ii) for any other reason Colour Yoga deems necessary, in its sole and absolute discretion, for the purposes of administering the Rewards Program in accordance with these Terms. Failure to provide such proof to the satisfaction of Colour Yoga in a timely manner may result in the cancellation of your Account and in such a case any Points or Rewards (defined below) associated with such Account and the Rewards Cards associated with it may be forfeited.
PRICING AND REFUND
All prices are quoted in Indonesian Rupiah (IDR) and all transactions are processed in Indonesian Rupiah (IDR).
Prices, products and offers include TAX.
All prices are correct at the time of online publication. Prices are subject to change without notice.
Sale items are only available at the lower price during the sale period.
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable.
We reserve the right to amend prices and printing errors.
Prices may increase from time to time to reflect increases in cost and benefits.
All purchases are final. Colour Yoga does not offer refunds of any kind, including injury, illness, pregnancy, change of address or any other reason.
All passes and memberships are non-transferable.
Colour Yoga reserves the right to pass on the cost of any additional bank fees which may incur from disputed or failed transactions regarding a students account.