TERMS & CONDITIONS

Last updated on January 08, 2021

Colour Yoga Terms and Conditions
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.

RESERVATION

1. Program Overview

Classes are always subject to availability but at Colour Yoga we will always do our best to accommodate you in your chosen class.

All classes must be prepaid. Any Introductory offer starts from the date the payment is made.

Reservation are made online. Class size is limited and Colour Yoga operates a “first come first served” booking policy. Online booking takes priority over people who drop in. Out of consideration for the instructor and other students, please be aware that if you are more than 10 minutes late for a class, you may not be able to participate.

Classes start promptly at the advertised times. Students need to arrive at the Studios with enough time to change and enter the yoga studio before the class starts. Students arriving at studio once the instructor has started class may not be allowed to attend that class despite the above policy and this is at the discretion of the individual teacher.

Details of class times at the Studio may vary from time to time. Classes will be published by the Studio and will be available at the Studio or on our Website.

2. Reservation Conditions

On making a booking with us, each person travelling must accept the terms of these Reservation Conditions.

You must have an active plans to make a reservation. Orders that are still on pending and on-hold status are not confirmed until payment is completed to make a reservation.

Booking can be made 36 hours in advance before the class begin. These hours are also effective on any holidays prior the date and time of the class.

Booking time will ended 45 minutes prior to the class start time.

Yoga class reserve cancellations are accepted up to 1 hour 15 minutes prior to your class start time without penalty. Students using class pack who pre book a class but cancel the booking less than 1 hour 15 minutes prior to the class start time will considered present.

Likewise yoga class reserve cancellations for morning classes are accepted up to 1 hour 15 minutes prior to the class start time. Students using class pack who pre book a class but cancel the booking less than 1 hour 15 minutes prior to the class start time will considered present.

Students using class pack who pre book a class but fail to attend will forfeit their class pass. It will have remark as No Show in your reservation class.

For students who have an unlimited package, students will not be able to make a reservation for 14 days from the date of absence.

Any students who regularly books online and fails to show up for class without cancelling might be blocked from our online booking system.

Minimum students to make a class available depends on our class type. Once the booking time ended and total reservation was below the minimum, the class will be cancelled, even the online schedule indicate that the class exist.

The following is our minimum person for the class to be available:

ClassroomMinimum person
Office Virtual1
Virtual Kids Yoga2
Virtual Private Yoga1
Virtual (Prenatal)2
Virtual Adults Yoga2
In Studio3

REWARDS POLICY

1. Basic information

Colour Yoga Rewards is operated solely by Colour Yoga, we are not using any third party service. By using the Referral and Points Program, you agree to the below mentioned terms and conditions of the Program. If you do not agree with these terms and conditions, you cannot continue using the services.

2. Program Overview

The Colour Yoga Rewards ("Rewards Program") is our way of saying thanks to you, our customers, for being loyal Colour Yoga patrons. The Rewards Program is a loyalty program which is operated by Colour Yoga. The Rewards Program allows participants who registered as customers to use their Points to collect Rewards and sharing personal link and earns coupons using Referral Program.

These Terms apply to your access to, and participation in, the Rewards Program. Your participation in the Rewards Program confirms your acceptance of these Terms and any changes or modifications, as provided for below; therefore, you should review these Terms and applicable policies frequently to understand the terms and conditions that apply to the Rewards Program. If you do not agree to the Terms, you must stop participating in the Rewards Program.

3. Eligibility for the Rewards Program

Membership in the Rewards Program is limited to individuals only and who are 13+ at the time of entry. No corporation, trust, partnership or other entity may hold membership in the Rewards Program. The Rewards Program is offered for personal use only, and is not for commercial or other business use.

You must have reached the age of thirteen (13) to participate in the Rewards Program. If you are between the ages of 13 and the age of majority in your province/territory of residence, you must have the permission of your parent/legal guardian to participate in the Rewards Program.

A Rewards Program member must enroll individually, using his/her full legal name to open a Rewards Program account ("Account"). If you have lost your balance protection registered Rewards account and need assistance, please contact us at 0812-10000-956. Only the registered, active Rewards account will earn Points and Referral coupon, except as may be permitted by Colour Yoga in its sole and absolute discretion.

There is a limit of one (1) Account per eligible individual/email address. Membership is solely for the benefit of the individual who opened the Account, and all Accounts must be maintained in the name of the individual who first opened them. When you enroll in the Rewards Program you agree to receive the information and notifications regarding your participation in the Rewards Program from Colour Yoga. You may also choose to receive other communications from Colour Yoga, including our newsletter, and/or special offers about the Rewards Program, and its rewards and services.

4. Registering for the Rewards Program

To sign-up for the Rewards Program, and begin earning Rewards Program points ("Points") simply have your first purchase on Colour Yoga plans and activate your account at colouryoga.com/my-account. You may keep track of your Points and Rewards, monitor and add to your Account balance. Before you may earn Points on a Rewards, as provided in rule 5 of these Terms, you must activate your Account.

Colour Yoga will not be liable for any misdirected email or other communications, including any notices under these Terms, or for any consequences thereof, if your Account information is inaccurate or no longer valid. You are responsible for ensuring that you can receive messages or notifications from Colour Yoga at the contact information you provide. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any Account for which we determine we have incomplete or inaccurate information and in such a case any Points or Rewards (defined below) associated with such Account and the Rewards account associated with it may be forfeited. The submission of false or fictitious information may result in all Points or Rewards associated with such Account and the Coupons associated with it being forfeited.

All Rewards Program registrations are subject to verification at any time and for any reason. Colour Yoga reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to Colour Yoga – including, without limitation, government issued photo identification): (i) for the purposes of verifying an individual’s eligibility to participate in the Rewards Program; and/or (ii) for any other reason Colour Yoga deems necessary, in its sole and absolute discretion, for the purposes of administering the Rewards Program in accordance with these Terms. Failure to provide such proof to the satisfaction of Colour Yoga in a timely manner may result in the cancellation of your Account and in such a case any Points or Rewards or Referral (defined below) associated with such Account may be forfeited.

5. Earning Points

Point Rewards Program benefits are determined based on the amount of money you spend on eligible purchases at Colour Yoga website only. All purchases at Colour Yoga website are "Eligible Purchases" with the exception of promotional purchases that Colour Yoga indicates are not eligible for participation in the Point Rewards Program, and loading of Coupon Rewards. For greater certainty, an Eligible Purchase for which you pay using a Coupon Rewards does earn Points.

You must have an active account and acceptance of the agreement at the time you pay for your Eligible Purchase to earn Points or Coupon Rewards. No Points or Coupons will be rewarded if you did not accept this terms and condition at the time you completed your Eligible Purchase.

For each Rp 25,000 you spend at a participating Colour Yoga plans you’ll earn 1 Point. For example:

If you spend Rp 250,000 you’ll earn 10 Points.

If your spend includes units that can not evenly divided by Rp 25,000, the unit are not count as points. For example, if you spend Rp 410,000 you’ll earn 16 Points.

Points are calculated based on the selling value of a product. If you shop for more than one product, then the points are not calculated from the sum of your total purchases.

At any point during the Rewards Program, Colour Yoga may issue special promotions that alter the rate at which Points are earned, such as Point Multipliers, Bonus Points, or other promotional offers on certain products, services, days, or portions of any day. Colour Yoga may make such promotional offers to all Rewards Program participants, or any subset of them, in its sole and absolute discretion. We may communicate issuance of these promotional offers via colouryoga.com/my-account/rewards. These Terms shall apply to such offers, along with any additional terms and conditions that accompany the offer, unless you are notified otherwise.

You can view your accumulated Point balance at any time by visiting colouryoga.com/my-account/rewards and logging in to your Account using your Registration information. Additionally, you may ask the sales associate when presenting your Rewards at a Colour Yoga Location for your balance, or for a Rewards Program transaction receipt.

Points are for promotional purposes only and have no cash value.

All decisions of Colour Yoga with respect to Points (including, without limitation, the accuracy of a participant’s Point total and/or the validity of any Points) are final and binding on all participants without right of appeal. Points have no cash value and are not exchangeable for cash. Points have no value outside of this Rewards Program. Points cannot be sold. Points cannot be assigned, transferred, exchanged, traded, bartered, purchased, bequeathed, given by gift except as may be permitted by Colour Yoga in its sole and absolute discretion. Any Points acquired in violation of these Terms are void. The accumulation of Points does not entitle the participant to any vested rights, and Colour Yoga does not guarantee in any way the continued availability of any reward or any other benefit.

All Points are subject to verification at any time for any reason. Colour Yoga reserves the right, in its sole and absolute discretion, to invalidate any Points it deems to have been awarded in error, or as the result of any fraudulent activity, or any activity not in keeping with the letter and/or spirit of these Terms, as interpreted by Colour Yoga in its sole and absolute discretion. Any Points that cannot be verified to the complete satisfaction of Colour Yoga are subject to disqualification. Colour Yoga will not be liable for the failure of any Points to be captured or recorded for any reason.

As may be permitted under the applicable law, Points are reduced to zero (0) upon closure of an Account (regardless of the reason for Account closure). Upon the death or a participant, the associated Account will be closed and any Points in the Account will be forfeited. Points are reduced to zero (0) upon the termination of the Rewards Program. We may terminate your Account, this agreement with you, and reduce your Points which were issued to you twelve (12) month ago or more to zero (0), if your Account becomes and remains inactive for a period of six (6) month or more, or any longer period specified by applicable law. An inactive account means, among other things, not making any transactions at Colour Yoga, not attending classes even though your package is still valid while the Studio actively provides services both physically or virtually. If due to printing, production, online, internet, computer or other error of any kind, more Points are claimed or credited to an Account than intended to be distributed according to these Terms (including without limitation any Bonus offer terms), then, in addition to having the right to terminate the Rewards Program immediately, Colour Yoga reserves the right, in its sole and absolute discretion, to rescind invalid Points claims, or to deduct such invalid Points from the applicable Account(s).

PRICING AND REFUND

All prices are quoted in Indonesian Rupiah (IDR) and all transactions are processed in Indonesian Rupiah (IDR).

Prices, products and offers include TAX.

All prices are correct at the time of online publication. Prices are subject to change without notice.

Sale items are only available at the lower price during the sale period.

We reserve the right to amend prices and printing errors.

Prices may increase from time to time to reflect increases in cost and benefits.

All purchases are final. Colour Yoga does not offer refunds of any kind, including injury, illness, pregnancy, change of address or any other reason.

All passes and memberships are non-transferable.

Colour Yoga reserves the right to pass on the cost of any additional bank fees which may incur from disputed or failed transactions regarding a students account.